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Thank you for shopping with nearlynatural.shop.
This Shipping Policy explains our standard shipping procedures, including free shipping, estimated delivery time, order processing, tracking, shipping addresses, delivery delays, lost packages, damaged shipments, undeliverable orders, and other shipping-related matters.
By placing an order through nearlynatural.shop, you acknowledge the shipping terms described below.
For shipping-related questions, please contact:
Email: info@nearlynatural.shop
Website: nearlynatural.shop
All orders placed through nearlynatural.shop receive free standard shipping.
Our standard shipping charge is:
$0.00
There is no standard shipping fee for eligible orders processed through our website.
Our estimated standard delivery timeframe is:
15–20 days
This is the general delivery estimate for orders placed through nearlynatural.shop.
The 15–20 day delivery period is provided to help customers understand approximately when an order may arrive.
Unless expressly guaranteed, delivery dates are estimates and are not absolute guarantees.
We nevertheless make reasonable efforts to fulfill and deliver orders within the timeframe communicated to customers.
After an order is successfully submitted, it may go through several processing stages.
These may include:
Payment verification
Fraud screening
Inventory confirmation
Order review
Product preparation
Packaging
Shipping label creation
Transfer to a shipping provider
An order may remain in processing while merchandise is prepared for dispatch.
Processing activity may occur before tracking information becomes available.
After checkout is completed, customers may receive an order confirmation email.
The confirmation may include:
Order number
Products purchased
Quantities
Order total
Shipping information
Billing information
Payment status
Customers should review the confirmation carefully.
If you notice an error in your order information, contact:
as soon as possible.
Changes cannot be guaranteed once fulfillment begins.
After an order is dispatched, customers may receive a shipping confirmation.
Where available, this may include:
Carrier information
Tracking number
Tracking link
Shipment status
Tracking information may become available after a shipping label is created or after the package enters the carrier network.
Tracking data may not update immediately.
A tracking number may exist before detailed carrier movement information becomes visible.
Customers should allow reasonable time for the carrier's system to update.
Tracking updates may be temporarily delayed due to:
Carrier scanning schedules
Weekend operations
Holiday periods
Technical issues
Transportation transfers
Network synchronization
High shipment volume
A temporary lack of tracking updates does not necessarily mean that a shipment is lost.
Shipping availability is determined by destinations accepted through checkout on nearlynatural.shop.
Availability may depend on:
Delivery address
Product
Carrier coverage
Fulfillment requirements
Shipping restrictions
Operational considerations
Customers are responsible for providing complete and accurate shipping information.
This may include:
Full recipient name
Street address
House or building number
Apartment, suite, or unit number
City
State
ZIP code
Other delivery information
Customers should carefully review shipping information before completing checkout.
Incorrect or incomplete information may cause:
Delivery delays
Failed delivery
Package return
Carrier complications
Reshipping requirements
If you need to request a shipping address change, contact:
immediately.
We will make reasonable efforts to update the address before fulfillment.
However, once an order has been processed or shipped, changes may no longer be possible.
In some circumstances, we may request additional information to verify or complete a delivery address.
If necessary information cannot be obtained, processing or shipment may be delayed.
If an order cannot be delivered because of an incorrect or incomplete address supplied by the customer, additional reshipping costs may apply where legally permitted.
An order containing multiple products may occasionally be divided into separate shipments.
This may occur because of:
Product availability
Fulfillment location
Warehouse operations
Shipping efficiency
Carrier routing
Logistics requirements
Separate packages may arrive on different dates.
Receiving only part of an order does not necessarily mean that the remaining merchandise is missing.
When an order is divided into multiple shipments, separate tracking numbers may be provided.
Customers should review all shipping communications associated with their order.
We may use different shipping carriers, postal services, logistics providers, or delivery companies.
The selected provider may depend on:
Destination
Product
Fulfillment location
Carrier availability
Operational needs
After a shipment enters the carrier network, certain transportation events may be outside our direct control.
Customers may contact us if a significant shipping issue occurs.
Shipping may be delayed due to:
Carrier congestion
Severe weather
Holiday demand
Transportation disruption
Natural disasters
Security inspections
Operational issues
Address problems
Infrastructure interruptions
Public emergencies
Other circumstances beyond reasonable control
Carriers may experience increased volume during:
Major U.S. holidays
Promotional periods
Holiday shopping seasons
Carrier peak periods
Customers should consider possible delays when ordering products needed by a particular date.
Extreme weather may affect transportation networks.
Examples include:
Hurricanes
Snowstorms
Tornadoes
Flooding
Wildfires
Severe thunderstorms
Natural disasters may temporarily disrupt order fulfillment and delivery.
We will make reasonable efforts to communicate material issues where appropriate.
Government restrictions, transportation closures, infrastructure failures, or similar emergencies may affect shipping operations.
Customers living in apartments, condominiums, dormitories, or other multi-unit properties should provide all necessary information.
This may include:
Apartment number
Unit number
Building number
Floor where applicable
Other relevant delivery details
Customers shipping to an office or commercial building should provide sufficient information for the carrier to identify the correct recipient or receiving area.
Availability of delivery to P.O. Boxes depends on the carrier and shipping method available for the applicable order.
If checkout does not accept a P.O. Box, an alternative valid address may be required.
Shipping to military addresses may depend on carrier availability and applicable restrictions.
Some shipments may require a signature depending on:
Order value
Carrier requirements
Delivery location
Security considerations
Fraud-prevention procedures
Other shipping circumstances
A shipping carrier may make one or more delivery attempts.
If delivery cannot be completed, the carrier may:
Attempt redelivery
Hold the package for pickup
Redirect the shipment
Return the package to the sender
A carrier may hold a shipment at a pickup location.
Customers should collect the package within the timeframe specified by the carrier.
If a package is not collected and is returned, contact:
to discuss available options.
A shipment may be returned because:
Address is incorrect
Address is incomplete
Delivery attempts failed
Recipient cannot be identified
Package was refused
Package was not collected
If a shipment is returned to us or a fulfillment provider, we will review the available information and determine appropriate options.
If a shipment is returned because of an address error or failure to collect the package, additional reshipping charges may apply where legally permitted.
Customers should not refuse delivery as a substitute for our standard return procedure unless specifically instructed by customer service.
Refused packages may experience additional delays or handling.
Customers wishing to return merchandise should generally accept delivery first and then follow our Return and Refund Policy.
If a shipment appears to be lost in transit, contact:
Please provide:
Order number
Customer name
Shipping address
Tracking number if available
We will review the available shipment information.
If tracking has not updated for an unusually long period, contact us.
We may review the shipping history and take reasonable steps to investigate.
If carrier tracking indicates that your package was delivered but you cannot locate it, please first check:
Mailbox
Front entrance
Side entrance
Porch
Garage
Parcel locker
Mailroom
Building reception
Household members
Neighbors
Property management
Customers may also contact the shipping carrier to request:
Delivery time
Delivery location
Proof of delivery
Parcel locker details
Delivery photograph where available
If the package remains missing after checking likely delivery locations, contact:
with your order number and available tracking information.
If a shipment was correctly delivered and subsequently stolen, customers may also wish to contact:
Building management
Shipping carrier
Local authorities
depending on the circumstances.
If the shipping package appears damaged upon delivery, take photographs before disposing of the packaging.
If the merchandise itself is damaged, contact:
Please include:
Order number
Clear photographs of the product
Photographs of the package
Description of the damage
Please retain the merchandise and packaging until the request has been reviewed.
If you receive merchandise materially different from what you ordered, contact us promptly.
Please include:
Order number
Product ordered
Product received
Photographs
We will provide appropriate instructions.
If an item appears missing, first review whether your order was divided into multiple shipments.
If all associated shipments have arrived and merchandise remains missing, contact us.
If you wish to cancel an order, contact:
as quickly as possible.
We will make reasonable efforts to cancel the order before fulfillment begins.
Once an order has entered processing or shipment, cancellation may no longer be possible.
If an order has already been shipped, customers may need to wait until delivery and then follow the applicable Return and Refund Policy.
If merchandise is needed for:
A wedding
Birthday
Holiday
Vacation
Event
Special occasion
please consider both our 15–20 day estimated delivery period and the possibility of carrier delays.
Unless expressly guaranteed, we cannot guarantee delivery by a particular event date.
Our standard outbound shipping is free.
Standard Shipping Fee: $0.00
Free outbound shipping does not automatically mean that discretionary return shipping is free.
Return shipping responsibility is explained in our Return and Refund Policy.
If optional delivery services are offered during checkout, additional fees or conditions may apply.
Any such charges will be disclosed before the purchase is completed.
Certain orders may require additional review before shipment.
This may occur where fraud-prevention or security systems identify unusual transaction activity.
We may contact customers if additional information is reasonably necessary to verify an order.
Failure to provide necessary information may delay or prevent shipment.
We intend to administer shipping and fulfillment in accordance with applicable United States consumer protection requirements.
If merchandise cannot be shipped within the timeframe promised, we will take appropriate action as required by applicable law.
Where legally required, customers may receive notice or appropriate options if shipment cannot occur within the expected timeframe.
If an ordered product becomes unavailable before fulfillment, we may cancel the affected item and issue an appropriate refund.
Customers should monitor:
Order confirmation emails
Shipping confirmations
Tracking information
Carrier notifications
Customer service communications
after placing an order.
Customers should provide an accurate email address so they can receive important order and shipping information.
When contacting us about an existing shipment, please include your order number whenever possible.
We may update this Shipping Policy from time to time to reflect changes in:
Shipping providers
Fulfillment procedures
Delivery practices
Business operations
Website functionality
Applicable requirements
Changes to this policy will not unlawfully remove rights associated with existing orders.
Nothing in this Shipping Policy is intended to exclude, restrict, or waive non-waivable consumer rights available under applicable law.
Our standard shipping terms are:
Standard Shipping: FREE
Shipping Cost: $0.00
Estimated Delivery Time: 15–20 days
For questions regarding:
Shipping
Tracking
Delivery
Delays
Lost packages
Damaged packages
Incorrect addresses
Undeliverable orders
Missing merchandise
please contact:
Store Name: nearlynatural.shop
Website: nearlynatural.shop
Email: info@nearlynatural.shop
Thank you for shopping with nearlynatural.shop. We are committed to providing clear shipping information and a dependable online shopping experience.
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